logo-light

Why

Telecom Must Transform Now

Customer Expectations are Redefining Telecommunications

Subscribers expect frictionless, self-service, omnichannel experiences -across web, mobile and in-store touchpoints.

5G and Emerging
Technologies Demand
Agility

The rollout of 5G, IoT, and edge computing is driving telecommunications operators to modernize infrastructures and services rapidly.

Operational
Efficiencies Under
Cost Pressures

Telecommunications operators must automate workflows, billing, provisioning, and customer care to remain competitive and profitable

Why CODE81 For
Telecommunications Transformation

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

What We Deliver

for Telecommunications Clients

Digital Onboarding
and KYC

Designing secure, streamlined customer onboarding and identity verification processes.

Customer Self-Service Platforms

Developing portals and mobile apps that empower customers and reduce support costs. 

Service Provisioning Automation

Creating automated workflows to accelerate order management and service delivery

System Integration

Connecting CRM, billing, and operational systems for unified customer views and smoother operations

Network Analytics for 5G Readiness

Building advanced dashboards and insights tools to support evolving network operations

AI-Enhanced Customer Engagement

Exploring AI solutions to improve customer support and predict churn risks 

Success Stories

Launch of Self-Service Digital
Platform for Regional Mobile Operator

Customer portal enabling plan changes, bill payment, and support requests with zero in-store visits

Effective Automation of Service
Provisioning and Activation

Reduced time from order to service activation by 60% through automated provisioning of workflows